Terms of Service

Effective 24 March 2026

1. The Service

BankBuild is a construction finance monitoring and RICS AI compliance platform. It is a technology tool — not professional advice. BankBuild does not provide surveying, valuation, legal, or financial advice.

2. Eligibility

You must be at least 18 years old to use BankBuild. If you are creating an account on behalf of a firm, you confirm that you have the authority to bind that firm to these terms.

3. Accounts

Each person must have their own account. Account sharing is not permitted. You are responsible for maintaining the security of your login credentials and for all activity under your account.

4. Billing

• Governance plan: £29 per surveyor per month, VAT inclusive
• Free trial: 14-day free trial on signup
• Payment: processed by Stripe on a monthly auto-renewal cycle
• Cancellation: cancel at any time — access continues until the end of the current billing period
• Refunds: no partial-month refunds

5. AI Disclaimer

This is the most important section of these terms.

AI assists but does not replace professional judgement. AI outputs may contain errors. The RICS standard places reliability responsibility on the named surveyor, not the technology provider.

BankBuild is not liable for decisions made based on AI-generated content. Users must review all AI outputs before relying on them in professional practice.

6. RICS Compliance Disclaimer

BankBuild provides compliance tools and automation. Use of the platform does not guarantee RICS compliance — compliance depends on how your firm maintains its governance, reviews AI outputs, and fulfils its professional obligations.

BankBuild is not affiliated with or endorsed by RICS.

7. Data Ownership

Firms own their data. BankBuild holds a licence to use it solely for the purpose of delivering the service. On termination, you have a 30-day export window to download your data before it is deleted.

8. Acceptable Use

You agree not to:

• Use BankBuild for any illegal activity
• Reverse engineer, decompile, or disassemble the platform
• Scrape data or content from the platform
• Share login credentials with others
• Attempt to access another firm's data

9. Limitation of Liability

BankBuild's total liability is capped at the fees you have paid in the preceding 12 months. We are not liable for indirect, consequential, or lost profit damages arising from use of the platform.

10. Intellectual Property

BankBuild owns the platform, its design, and AI models. Firms own their data and any exports generated from that data.

11. Termination

• By either party: 30 days written notice
• For breach: immediate termination
• Data export: 30-day window post-termination to export your data

12. Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales.

Subject to periodic review.